juan136 Privacy Policy

This Privacy Policy ("Policy") describes how juan136 ("we," "us," "our," "the Platform") collects, uses, discloses, stores, and protects personal information about you ("you," "the Player," "the User") when you access or use the juan136 website at juan136.vip and all associated services (collectively, the "Services").

Juan136 operates as a data controller for the personal data it collects directly from players. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in compliance with applicable Philippine data protection law — specifically Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations issued by the National Privacy Commission (NPC).

By registering a juan136 account or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not use the juan136 Platform.

Juan136 acts as the data controller for all personal data collected through the Platform. As data controller, juan136 determines the purposes for which and the means by which personal data is processed.

Juan136 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. The DPO is responsible for overseeing data protection strategy, ensuring compliance with applicable data protection laws, and serving as the point of contact for data subjects wishing to exercise their rights or raise privacy-related concerns.

To contact the juan136 Data Protection Officer, please email [email protected] with the subject line "Data Privacy — DPO Enquiry." Response times for data-related requests are within 15 business days in accordance with the implementing rules of the Data Privacy Act.

Juan136 collects personal data through several channels: directly from you during account registration and use of the Services, automatically through your use of the Platform, and in some cases from third parties for verification purposes.

• Device information (device type, operating system, browser type and version);
• IP address and approximate geographic location derived from IP;
• Session data (login timestamps, session duration, pages visited);
• Gaming activity data (games played, bets placed, game outcomes, bonus usage);
• Cookies and similar tracking technologies (see Section 8).

Juan136 may receive personal data about you from identity verification service providers, payment processors, and fraud detection services engaged to assist with KYC compliance and platform security. Such data is used solely for the purposes for which it was obtained and is handled in accordance with this Policy.

Juan136 uses the personal data it collects for the following purposes:

• Account Management — To create, verify, maintain, and secure your juan136 account;
• Service Delivery — To provide access to games, process bets, calculate and pay winnings, and deliver all Platform features;
• Payment Processing — To process deposits and withdrawals via GCash, Maya, BPI, BDO, and other supported payment methods;
• KYC and AML Compliance — To verify your identity, age, and financial information as required by applicable law and PAGCOR regulations;
• Fraud Prevention and Security — To detect, investigate, and prevent fraudulent, abusive, or illegal activity on the Platform;
• Customer Support — To respond to your enquiries, process complaints, and provide assistance;
• Responsible Gaming — To monitor gaming patterns, enforce self-exclusion and deposit limits, and fulfill responsible gaming obligations;
• Legal Compliance — To comply with applicable laws, regulatory requirements, court orders, and the directions of government authorities;
• Marketing Communications — To send you promotional offers and platform updates, where you have given your explicit consent to receive such communications.

Under the Data Privacy Act of 2012, juan136 relies on the following legal bases for processing your personal data:

• Contractual Necessity — Processing required to perform the contract between you and juan136, including account operation, payment processing, and game delivery;
• Legal Obligation — Processing required to comply with KYC, AML, PAGCOR regulatory requirements, and other applicable laws;
• Legitimate Interests — Processing necessary for juan136's legitimate interests in fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent — Processing based on your freely given, specific, informed consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Juan136 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Personal data may be shared only in the following circumstances:

Juan136 engages third-party service providers who process personal data on our behalf under written data processing agreements that impose data protection obligations at least equivalent to those in this Policy. These providers include payment processors (GCash, Maya, BPI, BDO), identity verification services, cloud hosting providers, and game content providers.

Juan136 may disclose personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, courts, or other government bodies where required to do so by applicable law, valid legal process, or regulatory direction.

In the event of a merger, acquisition, or sale of all or part of juan136's business, personal data may be transferred to the acquiring entity as part of the transaction, subject to the same data protection obligations as apply under this Policy.

Juan136 may share your personal data with other parties where you have given your explicit prior consent to such sharing.

Juan136 retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. The following general retention periods apply:

• Account data and KYC documentation: 5 years from account closure, or longer if required by AML/PAGCOR regulations;
• Transaction and gaming history: 5 years from the date of the relevant transaction;
• Customer support records: 3 years from the date of the relevant interaction;
• Marketing consent records: Until consent is withdrawn, plus 1 year for audit purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with juan136's data disposal procedures. Where data must be retained for legal or regulatory compliance purposes, access is restricted to personnel with a demonstrable need.

Juan136 uses cookies and similar technologies (local storage, session storage) on the Platform for the following purposes:

• Essential Cookies — Required for the Platform to function, including session management, login authentication, and security token storage. These cannot be disabled without impairing Platform functionality;
• Performance Cookies — Collect anonymised data about Platform usage (page load times, error rates, feature usage) to improve performance. No personally identifiable information is included in performance analytics data;
• Functional Cookies — Remember your preferences, such as language settings and game lobby layout, to personalise your experience.

Juan136 does not use third-party advertising or tracking cookies that monitor your behaviour across external websites. You may manage cookie preferences through your browser settings; however, disabling essential cookies will impair your ability to use the Platform.

Juan136 implements technical and organisational measures appropriate to the risks presented by its processing activities to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Cryptographic hashing of account passwords;
• Two-factor authentication available for all accounts;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing;
• Automatic session expiry after 30 minutes of inactivity.

In the event of a personal data breach that poses a real risk of harm to data subjects, juan136 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay where required by law.

Under the Data Privacy Act of 2012, as a Filipino data subject you have the following rights with respect to your personal data held by juan136:

• Right to be Informed — The right to receive clear information about how your personal data is processed, as provided in this Policy;
• Right to Access — The right to request a copy of the personal data juan136 holds about you;
• Right to Correction — The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure — The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object — The right to object to processing of your personal data based on legitimate interests, including direct marketing;
• Right to Data Portability — The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint — The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, contact the juan136 Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." We will acknowledge your request within 3 business days and respond fully within 15 business days.

Juan136 does not knowingly collect personal data from individuals under 21 years of age. The Platform is strictly intended for adults aged 21 and above as required by PAGCOR regulations governing online gaming in the Philippines. Age verification is conducted during the KYC process for all new accounts.

If juan136 discovers that personal data has been collected from an individual under 21, the relevant account will be immediately closed, the data will be deleted, and any deposits will be returned subject to verification. If you believe an underage individual has created a juan136 account, please notify our support team immediately.

Juan136 reserves the right to update or modify this Privacy Policy at any time. Material changes — such as new data collection categories or changes to how data is shared — will be communicated to registered players by email notification and prominent in-Platform notice at least seven (7) days before taking effect.

Minor changes, such as clarifications or corrections that do not affect the substantive rights of data subjects, may be made without prior notice. The "Last Updated" date at the top of this document reflects when the most recent change was made. Your continued use of the juan136 Platform after the effective date of any change constitutes your acceptance of the updated Policy.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by juan136, please contact:

You also have the right to lodge a complaint directly with the Philippines National Privacy Commission (NPC) if you believe your data rights have been violated. Information on how to lodge a complaint with the NPC is available on the NPC's official website.

For general account support, our 24/7 live chat team is available on the Platform with an average response time of 3–5 minutes.